Terms & Conditions

Our Global Web | Effective Date: August 2026

Welcome to Our Global Web.

These Terms & Conditions (“Terms”) govern your access to and use of shop.ourglobalweb.com, including your purchase of products and use of services offered through the website.

The website is operated by ARB International Inc., DBA Our Global Web (“Our Global Web,” “we,” “us,” or “our”).

By accessing this website, creating an account, placing an order, or purchasing a product, you acknowledge that you have read, understood, and agreed to these Terms, together with our Privacy Policy and Return, Exchange, Refund & Cancellation Policy.

If you do not agree with these Terms, please do not use this website or place an order.

1. Eligibility

You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian, to make purchases through this website.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method submitted with your order.

2. Products & Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, colors, sizes, specifications, ingredients, materials, and other product information.

However, actual product appearance may vary slightly due to factors such as:

  • Screen and device settings
  • Lighting and photography
  • Manufacturing variations
  • Product updates
  • Packaging changes;
  • Other factors outside our reasonable control.

Product images are intended to provide a reasonable representation of the merchandise but may not always reflect exact colors or appearance on every device.

Customers are responsible for reviewing product descriptions, size information, ingredients, materials, care instructions, and other relevant information before purchasing.

Nothing in this section limits any rights or remedies that cannot legally be waived under applicable law.

3. Product Availability

All products are subject to availability.

Adding an item to your shopping cart does not reserve or guarantee inventory.

A product may become unavailable before an order is processed or fulfilled.

If an item becomes unavailable after you place an order, we may:

  • Cancel the affected item
  • Contact you regarding available alternatives;
  • Refund the amount paid for the unavailable item.

We reserve the right to limit quantities purchased by any customer, household, account, payment method, or order when reasonably necessary.

4. Prices

Unless otherwise stated, all prices displayed on the website are in U.S. Dollars (USD).

Prices may change at any time without prior notice. However, price changes generally do not affect orders that have already been accepted, except where correction is permitted by applicable law.

Applicable sales taxes, shipping charges, and other fees will be displayed during checkout when required.

5. Pricing & Website Errors

Although we make reasonable efforts to maintain accurate information, errors may occasionally occur regarding:

  • Prices
  • Product descriptions
  • Promotions
  • Discounts
  • Availability
  • Shipping charges;
  • Other website information.

If we discover a material error affecting an order, we may contact you before fulfillment to provide the correct information and allow you to confirm or cancel the affected order.

Where permitted by applicable law, we reserve the right to correct website errors.

6. Orders & Order Acceptance

Submitting an order does not necessarily mean that the order has been accepted.

After you place an order, you may receive an electronic confirmation acknowledging that we received your order.

This acknowledgment does not necessarily constitute final acceptance of the order.

We reserve the right, where permitted by applicable law, to refuse, limit, or cancel an order for legitimate reasons, including:

  • Product unavailability
  • Suspected fraud or unauthorized payment
  • Incorrect pricing or product information
  • Payment processing problems
  • Shipping restrictions
  • Unusually large quantities
  • Suspected resale or misuse;
  • Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been successfully collected, we will refund the applicable amount to the original payment method.

7. Payments

Payment is required at checkout unless otherwise expressly stated.

Payments may be processed by third-party payment providers.

By submitting payment information, you represent that:

  • The information provided is accurate
  • You are authorized to use the selected payment method;
  • You authorize the applicable charges associated with your order.

Our Global Web does not necessarily receive or store your complete payment card information. Payment card data may be handled directly by third-party payment processors.

Banks, card issuers, payment processors, digital wallets, or other third-party financial institutions may apply their own terms, security procedures, processing times, currency conversion charges, or other fees.

8. Shipping & Delivery

Available shipping options, estimated delivery times, and applicable shipping charges will generally be displayed during checkout or otherwise communicated to the customer.

Delivery estimates are estimates only and are not guaranteed unless expressly stated.

Shipping and delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Weather
  • Natural disasters
  • Customs
  • Incorrect or incomplete addresses
  • Transportation disruptions
  • Holidays
  • Labor disruptions;
  • Other unforeseen events.

Customers are responsible for providing a complete and accurate shipping address.

Our Global Web is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided by the customer, except as otherwise required by applicable law.

9. Third-Party Shipping Carriers

Orders may be delivered through independent third-party carriers such as USPS, UPS, FedEx, or other shipping providers.

Once a shipment is transferred to a third-party carrier, delivery may be affected by the carrier's operations and circumstances outside Our Global Web's reasonable control.

Nothing in these Terms eliminates any obligation or consumer remedy that applies to Our Global Web under applicable law.

For customer-initiated returns, responsibility for return transportation is governed by our separate Return, Exchange, Refund & Cancellation Policy.

10. Returns, Exchanges & Refunds

All returns, exchanges, refunds, and related procedures are governed by our separate:

Return, Exchange, Refund & Cancellation Policy

That Policy is incorporated into these Terms by reference.

Among other requirements, eligible merchandise generally requires a return request within 7 calendar days after delivery and must satisfy the applicable product-condition requirements.

Customers should review the complete Return, Exchange, Refund & Cancellation Policy before completing a purchase.

11. Final Sale Products

Certain products are designated FINAL SALE for hygiene, health, safety, clearance, promotional, or other disclosed reasons.

Under our current policy, underwear, intimate apparel, and swimwear are Final Sale and generally cannot be returned, refunded, or exchanged.

Other products specifically identified as Final Sale on the product page or during checkout may also be subject to Final Sale restrictions.

Verified defects, incorrect merchandise, and consumer rights that cannot legally be waived remain subject to applicable law.

12. Skincare, Beauty & Personal Care Products

For hygiene, health, safety, and product-integrity reasons, skincare, cosmetics, beauty products, and personal care products generally must remain unopened, unused, and in their original packaging to qualify for an eligible return.

Opened, unsealed, tested, sampled, or used products generally cannot be returned or refunded, except for verified defects or where otherwise required by applicable law.

Please review the complete Return, Exchange, Refund & Cancellation Policy for detailed requirements.

13. Clothing Returns

Eligible clothing returns must satisfy the requirements contained in our Return, Exchange, Refund & Cancellation Policy.

Among other requirements, clothing must generally remain:

  • New
  • Unworn
  • Unused
  • Unwashed
  • Undamaged;
  • With all original tags attached.

Clothing with removed, cut, altered, or missing original tags generally cannot be returned, except for verified product defects or where otherwise required by applicable law.

14. Order Cancellation

If you wish to cancel an order, please contact Customer Support as soon as possible.

We will make reasonable efforts to cancel an order that has not yet entered processing, packing, fulfillment, or shipment.

Once an order has been processed or shipped, cancellation may no longer be possible.

If the order has already shipped, any eligible return will be governed by our Return, Exchange, Refund & Cancellation Policy.

15. Promotions, Discounts & Coupons

From time to time, Our Global Web may offer:

  • Promotional pricing
  • Discount codes
  • Coupons
  • Special offers
  • Free-shipping promotions;
  • Other incentives.

Each promotion may be subject to additional terms, expiration dates, product restrictions, minimum purchase requirements, geographic restrictions, or other conditions.

Unless expressly stated otherwise:

  • Promotions cannot be combined
  • Discounts cannot be applied retroactively to previous purchases
  • Promotional offers have no cash value;
  • Promotions may be modified or discontinued as permitted by applicable law.

16. Customer Accounts

Certain website features may require customers to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Providing accurate account information;
  • Activities conducted through your account.

Please notify Customer Support promptly if you believe your account has been accessed or used without authorization.

We may suspend or restrict accounts reasonably believed to be involved in fraud, abuse, unauthorized activity, or material violations of these Terms, subject to applicable law.

17. Intellectual Property

Unless otherwise stated, the content available through this website—including but not limited to:

  • Text
  • Graphics
  • Logos
  • Website designs
  • Photographs owned or licensed by us
  • Videos
  • Product presentations
  • Marketing materials
  • Software;
  • Other original website content

is owned by or licensed to ARB International Inc., DBA Our Global Web, and is protected by applicable intellectual property laws.

You may use the website for lawful personal shopping purposes.

You may not, without appropriate authorization:

  • Copy
  • Reproduce
  • Republish
  • Sell
  • Distribute
  • Modify
  • Exploit commercially;
  • Create unauthorized derivative works from protected website content.

18. Trademarks

“Our Global Web,” associated logos, brand elements, and other trademarks displayed on the website may be trademarks or protected brand assets of their respective owners.

Nothing on this website grants a license or right to use any trademark without authorization from the applicable owner.

19. Prohibited Uses

You may not use this website to:

  • Violate applicable law
  • Commit or facilitate fraud
  • Use stolen or unauthorized payment information
  • Interfere with website security or functionality
  • Introduce malicious software
  • Attempt unauthorized access to systems or accounts
  • Scrape or harvest information in violation of applicable law or our rights
  • Impersonate another person
  • Abuse promotions or return procedures
  • Infringe intellectual property rights;
  • Engage in activity that materially harms the website, its customers, or its operations.

20. Third-Party Services

Our website may rely on or link to third-party services, including:

  • Payment processors
  • Shipping carriers
  • E-commerce technology providers
  • Analytics services
  • Social media platforms;
  • Other service providers.

Third-party services may be governed by their own terms and privacy policies.

We do not control independent third parties and are not responsible for their separate acts or omissions except to the extent responsibility cannot legally be excluded under applicable law.

21. Product & Informational Disclaimer

General information provided on this website is for informational purposes and is not intended to replace professional advice.

Descriptions relating to skincare, beauty, wellness, or personal care products should not be interpreted as medical advice, diagnosis, or treatment.

Customers should review product ingredients, warnings, directions, and other information before use and consult an appropriate professional when necessary.

Nothing on this website is intended to make a claim prohibited by applicable law.

22. No Guarantee of Individual Results

Individual experiences with fashion, skincare, beauty, personal care, wellness, or other products may vary.

Unless expressly required by law or provided through a specific written product warranty, we do not guarantee that a product will produce a particular personal, cosmetic, lifestyle, or other individual result.

23. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Any disclaimers contained in these Terms apply only to the extent permitted by law and do not eliminate warranties, rights, or remedies that cannot legally be excluded.

Manufacturer warranties, where applicable, may be subject to separate terms provided by the manufacturer.

24. Limitation of Liability

To the fullest extent permitted by applicable law, Our Global Web, ARB International Inc., and their applicable officers, directors, employees, and agents will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from use of the website or products purchased through it, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ARB International Inc., DBA Our Global Web, and its applicable officers, directors, employees, and agents from third-party claims, liabilities, damages, or reasonable expenses arising from your unlawful misuse of the website or material violation of these Terms.

26. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, shared, and protected.

Please review the Privacy Policy before using the website or submitting personal information.

27. Electronic Communications

By placing an order or contacting us electronically, you consent to receive transactional communications related to your purchase, account, shipping, returns, customer service, and other necessary service matters electronically.

Marketing communications are subject to applicable law and available unsubscribe options.

28. Changes to These Terms

We may update these Terms from time to time.

Any revised Terms will be posted on this website with an updated effective date.

Changes will apply prospectively except where otherwise permitted or required by applicable law.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

29. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

30. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

31. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except to the extent another law applies and cannot legally be waived.

32. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Website: shop.ourglobalweb.com — Contact Us page

Email: mailto:info@ourglobalweb.com

For returns or exchanges, please obtain authorization and the designated return address from Customer Support before shipping merchandise.

By accessing this website, creating an account, or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, together with the applicable policies incorporated into these Terms.